Downsizing a Parent's Home: How We Helped One Family Through a Tough Transition

by BW Group on Wednesday, April 16, 2025
This is the story of how we helped one family navigate that process from start to finish.

Selling a home is rarely just about real estate. Especially when it’s your parents’ house—the one they’ve lived in for decades. The one filled with memories, photos, furniture from another era, and a whole lot of emotions.

The Situation

Charles reached out to us after realizing his parents could no longer live safely in their home. His mother had already been moved to senior’s residence with primary care, and his father was living alone in a 3,000-square-foot house that had become too much to handle.

Charles was juggling everything:

  • The family business

  • Doctor appointments for both parents

  • Managing finances and paperwork

  • Preparing the home for sale

He didn’t need just a realtor. He needed support.

Where We Came In

We started with a plan. And not just any plan—a full-service roadmap designed to lighten the load.

Here’s what we provided:

  • A pre-listing home inspection to identify potential issues early

  • Access to our Homeowners Advisory Club and Directory of Trusted Service Providers

  • Hands-on help from Helen Mitchell, a specialist in senior services and downsizing

  • Coordination with estate sale experts, cleaners, plumbers, electricians, and junk removal pros

This wasn’t just about listing a property. It was about removing stress at every step.

When the Unexpected Happens

Just before listing, disaster hit. A plumbing issue led to a leak in the basement. 

Instead of panic, there was a plan.

We called in the right people, fixed the issue quickly, and kept everything moving. Charles didn’t have to miss a beat in his day.

That’s what a trusted network does—it shows up when it matters.

The Pricing Strategy

Time was a factor. Charles didn’t want this home sitting on the market for months.

We discussed the pros and cons of pricing to attract immediate attention versus holding out for a slightly higher return. The goal? A quick, smooth sale without leaving money on the table.

The result:

  • Listed at the right price

  • Sold in under two weeks

  • Negotiated very close to asking

The Emotional Side

For families going through this kind of transition, the physical work is just one part of it.

The emotional weight is heavy:

  • Letting go of a place filled with memories

  • Helping a parent accept it’s time to move

  • Sorting through decades of belongings

Helen worked closely with the family and various service providers to handle it all with care. From managing estate sales to deciding what furniture to keep, it was a team effort grounded in empathy and trust.

What the Family Learned

If you’re helping aging parents transition to a new phase of life, here’s what Charles and his family would tell you:

  • Don’t wait for a crisis. Start planning early.

  • Surround yourself with people you trust.

  • Be realistic about how much time and energy this will take.

  • Let go of the idea that you can do it all yourself.

They were surprised by how much help was available once they reached out. They were also relieved that our approach was tailored to their timeline, their goals, and their emotional bandwidth.

Final Thoughts

This isn’t just a real estate story. It’s about what happens when life gets complicated—and the kind of support that makes a difference.

If you’re in a similar situation, helping a parent downsize or navigating the sale of a long-time family home, ask yourself:

  • Do I know what steps come next?

  • Do I have a trusted team that can take things off my plate?

  • Do I want to do this alone?

If not, we’re here to help.